[BRLTTY] Slightly OT: cleaning and servicing of Baum SuperVario display

André-Abush Clause listes at andreabc.net
Sun Apr 22 10:25:21 EDT 2018


Hello,

I recently contacted Baum about several problems on my VarioUltra 40 
still under warranty. I received the following answer:

> the negotiations on the succession of the insolvent BAUM Retec AG are 
> now in
> the final phase. By the end of this month, it will be clear which company
> will be responsible for production and service in the future. We will 
> inform
> you as soon as a decision is made.
You can contact them through info at baum.de.

HTH,
André
Original message (Jason White <jason at jasonjgw.net>, Sat Apr 21 2018 
21:26:25 -0400):
>
> Dear BRLTTY users and developers,,
>
> I have an old (circa 2005) Baum SuperVario 40 braille display that 
> needs cleaning of the cells. As many of you may be aware, Baum is 
> unfortunately under bankruptcy protection in Germany. I’m from 
> Australia, but currently working on the east coast of the United 
> States. Baum USA, however, closed earlier this year due to the 
> financial difficulties of the parent company.
>
> Are there any local experts in the U.S. who can clean this display? If 
> not, I can certainly take it with me when I next visit Australia, or 
> give it to family members when they visit me here, but having access 
> to local support would be easier.
>
>
>
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